Restore & Revive: Harvey Nichols launch The Restory to offer TLC for your favourite designer accessories

Harvey Nichols Birmingham launches The Restory this month with a special range of services that offer TLC for your favourite designer accessories.

These will include a drop-off service to bring new life to leather goods as well as a first-of-its-kind Revival Package that can be purchased when buying a new bag or pair of shoes from the luxury Mailbox store.

As the leading innovators in aftercare, The Restory restores damage or signs of wear and tear; your treasured item is sent to The Restory’s London-based atelier where a team of experts will assess and provide an online quote before the elite team get to work. It is then returned either to Harvey Nichols or any convenient location in the UK, free of charge. International shipping is also available.

“Luxury is a promise and an investment,” explains said Vanessa Jacobs, Founder and CEO at The Restory. “And we want to extend the longevity of that promise in a fun and modern way. Harvey Nichols understands this and is committed to its customers’ whole experience.

“We have been able to develop this service thanks to our expertise in product wear and tear. We are continuing to redefine aftercare as a global lifestyle brand, with an ambition to empower clients to invest in the brands they love. So what better way to do it than support their aftercare needs at the point of purchase?”


Cleaning: For leather, suede, satin and various fabrics. Excessive dirt stains and mould removal available for inside and out including reconditioning and polishing.

Colour restoration: Discolouration, general wear and tear, or large stains may require custom colour matching to change or restore the vibrant colours of your shoes and handbag.

Leather restoration: Re-cover damaged piping or restore scuffs, scratches, punctures and tears on shoes and bags.

Prices available upon a physical assessment of the item in The Restory’s atelier, a guide is available online. Please speak to a member of the Harvey Nichols Accessories team.


Available exclusively at Harvey Nichols in Birmingham, packages are purchasable alongside a new pair of shoes or a new handbag and include a range of competitively priced services aimed to address standard everyday-wear within the first 18 months of ownership.

For more information and a full list of the services and prices call the Harvey Nichols Accessories and Shoes department on 0121 616 6015.


You May Also Like